Question 1

How long does it take for my order to arrive?

Accepted Answer

You will typically receive your order within 7–14 business days. We always aim to deliver your order as quickly as possible.

Question 2

How do I track my order?

Accepted Answer

Use the tracking code you receive after shipment to follow your order in real time.

Question 3

Verstuurt u internationaal?

Accepted Answer

We currently deliver only within Canada. Shipping is free on all orders.

Question 4

I haven’t received my order. What should I do?

Accepted Answer

Check if the delivery address you entered is correct.See if the package was delivered to a neighbor.Contact our customer support through our contact page and include your order number.We will help you as quickly as possible.

Question 5

Wie lauten Ihre Rückgabebedingungen?

Accepted Answer

You can find full details in our return, refund, and exchange policy here.

Question 6

Kan ik een artikel ruilen?

Accepted Answer

Yes, exchanges are possible if you ordered the wrong size or color. Check our return policy for the full details and steps.

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Frequently Asked Questions

Frequently Asked Questions

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